Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What is Kstore?

The place where you can find best kitchen items in most affordable prices. We strive to give you best quality items and innovative products. Our customer choice is our priority.
How will you deliver my order?

Your order will be delivered to you through a Registered Courier Service at the address you have mentioned as ship to address in your order. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.
How long will my order take to arrive?

Your order will usually reach your doorstep between 2 to 5 working days from the date of order. However the delivery can take up to 10 working days during busy holiday season or our mega sales events.
Can I open Cash on Delivery Package without making the payment to the Courier first?

No. You cant open the package without making the payment to the courier. We sell everything with a 7 Days No Questions Asked Money Back Guarantee. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an exchange voucher.
What if our helplines are not working?

When all our customer service lines are busy or not working we have an extra line just in case of emergency please dial +923009668277